The Director of Information Technology serves as the senior leader for all aspects of information acquisition, storage, retrieval, and transmission. The director manages the Information Technology Department, a department of information and technology specialists who serve, communicate and collaborate with, and support all campus constituent groups while providing Information Technology and technology services to students, faculty, staff and campus visitors.
Reporting to the Vice President for Finance and Administration, this position consults frequently with all senior officers and all campus constituents. In collaboration with the campus users, will develop plans and systems to support learning in and out of the classroom and serves the information and technology needs of the administrative staff offices. Daily interactions with all College constituencies require diplomacy, accurate communication, judgment, and an understanding of the College’s culture and vision.
Supervises various positions including:
- Data Analyst
- Systems Administrator
- Applications Analyst
- Business Analyst
- Help Desk Support
- Technology Specialist
- Office Manager
- Other services and positions as required
- To support the mission and Strategic Plan of the College, which includes preparing students to use emerging information and technology resources successfully
- Ensures efficient operation of the IT organization
- Proactively communicate and collaborate effectively with all constituent user groups (students, faculty, and staff) to develop and implement plans to serve information technology needs of the various communities at the college
- Proactively review and seek solutions to pending and/or inherent concerns
- To assist in developing appropriate information technology strategies, plans, policies and procedures for the college; thoroughly document implemented strategies and practices
- To manage budgets and assets for all Information Technology personnel; operating and capital expenses; departmental facilities and equipment
- To develop and maintain advantageous vendor relationships, e.g. purchasing, leasing, warranty, outsourcing and service contract issues
- To maintain a current perspective of technology trends in academic and administrative computing and to educate relevant campus constituent groups about those trends
- To provide service and support for hardware, software and network functions on campus, implement a timely hardware/software upgrade renewal schedule, and develop service improvement and technical coordination in all areas
- To manage IT personnel, prioritize their activities in both administrative and academic areas, and address their training needs
- To design and manage appropriate security levels for all levels of college activity
- Develop, implement and document disaster recovery procedures
- Work effectively with all college employees and students.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed, while not all inclusive, are representative of the knowledge, skill and/or ability required. This position is required to work on campus (occasional remote activity is expected and supported). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Masters degree in MIS, CIS or other relevant field OR equivalent experience from which suitable knowledge and skills can be gained. Minimum of bachelor degree in MIS or related field required.
- A minimum of 8 years experience managing academic and administrative information systems or equivalent experience in leading the provision of high end information.
- Demonstrated understanding of the academic setting, its needs, its constituent groups, and priorities. Must be able to articulate the integral connection between the college’s mission and goals and the role of information technology.
- Formal technical training in one or more high-level programming languages.
- Ability to create complex SQL queries.
- Understanding of use and development of strategic reporting.
- Understanding of Database management systems.
- Familiarity with Microsoft office, Outlook, active directory and multiple other software programs (e.g. sharepoint, access, adobe, powerpoint, skype) and others as required
- Experience with varied forms of hardware including wireless access points, vpn, routers, switches, servers (and virtual servers), print solutions, phone system and other hardware support.
Other Skills & Abilities
- Demonstrated strong communication and collaboration skills in working with and serving the needs of a variety of constituent user groups.
- Demonstrated breadth and depth in the understanding of the uses of technology for academic and administrative functions.
- Demonstrated planning, administrative, and organizational skills, with proven expertise in problem solving and analysis.
- Demonstrated expertise in management and supervision of professionals.
- Excellent, proactive communication skills.
- Ability to maintain confidentiality of sensitive information.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is consistent with general office conditions. This position is required to work on campus (occasional remote activity is expected and supported).
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
E-mail your cover letter and résumé to CSCjobs@colby-sawyer.edu or stop by the Human Resources office in Colgate Hall room 230 to complete an application.
Colby-Sawyer College is committed to being an inclusive and diverse campus community, which celebrates multiple perspectives. Under institutional policy, as well as under state and federal law (including Title IX of the Education Amendments of 1972 and the Age Discrimination Act), Colby-Sawyer College does not discriminate in its hiring or employment practices or its admission practices on the basis of gender, race or ethnicity, color, national origin, religion, age, mental or physical disability, family or marital status, sexual orientation, veteran status, genetic information, or gender identity.