VDI Provides a Virtual On-Campus Experience
- Access from your home PC, tablet, or smartphone (Windows, Mac, Android or iOS)
- Microsoft Office and IBM SPSS
- Direct access to your P: drive
- Access to Cleveland Library online resources
- Additional software as it becomes available
VDI computers may be accessed via most current web browsers.
Any VDI computers available to you are displayed as clickable icons.
For regular remote users of VDI the installation of the VMware Horizon View client provides a more robust connection. Use one of the links below to install the VDI client to your device.
Log off or disconnect
When you log off, your session ends; any open applications or documents close. It's best to log off at the end of the day, unless you plan on connecting from home to resume work. In the logged off state your virtual computer is able to receive updates.
When you disconnect, it's like putting the computer to sleep or like closing the lid of a laptop. The session is logged in but suspended, and is resumed just as it was left, by reconnecting. Another analogy: disconnecting is like leaving a bookmark, while logging off is like putting the book back on the shelf.
How do I disconnect or log off
With a zero client (see below), pressing the power button (blue light) disconnects the virtual computer. When connected from another device or computer, there is a toolbar that stays hidden. Bringing the cursor to the top center edge of the screen, or tapping on the tablet a certain way will make the toolbar appear. Disconnect is represented by either an X or other appropriate icon. To log off, click the Start menu, then Log off.
What if I forgot to log off at work and want to connect from home
Your virtual computer will "follow" you. When you connect from home, it disconnects from your office, and vice-versa. If you connect from another location on campus, it disconnects from the previous location. This also means that it is not possible to be logged in to a single VDI computer from multiple locations simultaneously.
What about printing
When connecting from home, if there is a printer on your home device, the VDI computer may try to use it, possibly without your realizing it. You may not even notice this until you return to work and find that your default printer has changed. Click the Start button, then Devices and Printers to see what printers you have. The chances of the virtual computer being able to make use of your home printer are pretty good, but will depend on whether Windows can find a driver within its built-in library.
How do I save to my local computer
The "local computer" is the one used to access the VDI computer. The VDI computer cannot see the local computer's hard drive, but it CAN see local USB devices such as flash drives or external hard drives. At the top center edge of the VDI screen is a toolbar with a button labeled "Connect USB Device". Clicking that button reveals a list of detected USB devices. Click on the device to prompt the VDI computer to connect to it. You should be able to save from the VDI computer to that device. Keep in mind that large files may take time to transfer.
What about installing other software
The virtual computers provided to our users are secured in such a way that users are not able to add or remove applications or make major changes to the system. Users do have greater access than with the old MyApps/Citrix system to personalize the desktop and Start menu, as well as to add custom features to Office applications. If there is software that is needed for work-related tasks, please contact the Helpdesk with this request.
What is a zero client
Zero clients, distributed to staff, are called such because they have literally zero software on them. Their purpose is to connect keyboard, mouse and display(s) and to convey your username and password to your virtual computer.
Need More Help
Call the Helpdesk at 603.526.3800 or email firstname.lastname@example.org.