The Mailroom responsibilities includes receiving, sorting and distributing mail and packages from the United States Postal Service, UPS, Federal Express – express and ground and campus-wide. Services include: distributing campus mail and processing metering outgoing mail and offering services of USPS such as certified mail. Customer service is the main goal and is an important part by the work of the team of students.
The Mailroom window hours during the academic year are Monday – Saturday and hours are posted outside of the Mailroom window.
Summer hours are Monday – Friday from 11 a.m. – 2 p.m.
United States Postal Service prohibits the mailing of the following:
- Flammable materials
- Controlled substances
Colby-Sawyer College Prohibits the Mailing and/or Receiving of the Above Items as Well as the One’s Below:
- Non-prescription drugs
- Marijuana (medical or otherwise)
- Any items containing THC
When a Mailroom staff member believes that a suspicious package has been received in the Mailroom, Campus Safety will be contacted and/or law enforcement in an emergency (threat, etc.) depending on the type of situation where 911 may be needed.
Students, faculty or staff who acknowledge or accept responsibility of and receive a package/parcel and/or if a student, faculty or staff member takes control of a package/parcel the student, faculty and staff member is responsible for all contents within the package/parcel.
If a package is addressed to a student, faculty or staff member who is not expecting a package/parcel, the student, faculty or staff member is not required to take control of the package/parcel. In such cases the student, faculty or staff member is expected to notify the Mailroom Clerk/Mailroom Coordinator immediately so the package/parcel can be disposed of in accordance with college policies as well as local, state, and federal expectations.
Addressing Mail Format
First Name Last Name
CSC Box ------
541 Main Street
New London, NH 03257
All residential students are sent their mailbox number and combination mid-July.
Commuter students are not assigned a mailbox and combination unless requested.
Faculty and staff are prohibited from using the College facilities and address for receiving personal mail. Faculty or staff living on campus complete an agreement that includes things they should be aware of and prohibiting certain items being sent or received. The documentation is signed and kept on file in the Mailroom.
All outgoing mail to be metered must be received by 2 p.m. There are two slots outside of the mailroom window for dropping off mail: campus mail (includes non-postmarked mail and outgoing mail (must be postmarked).
The Mailroom mail letters to foreign countries; however, packages must be taken to the New London Post Office as various paperwork must be completed.
Certified mail provides a receipt to the sender with a record of delivery. No record is kept in the Mailroom. A return receipt to the sender is proof of delivery. The return receipt identifies the article number of the mailing, the person who signed for it and date is was delivered. Labels and return receipts can be obtained from the Mailroom.
In the event of inclement weather or any other reason for college to be closed, the Mailroom will follow suit and be closed.
COVID 19 Preparedness
The Mailroom will adhere to the college policies and procedures regarding Covid 19. During the period of time the college policy is to wear masks, all workers in the Mailroom will be wearing a mask. Delivery staff (USPS, UPS, Fed Express – Express, Fed Express – Ground, DHL, WB Mason, etc.) must wear masks entering the building.
Strategic Plan and Values Statement
The Mailroom staff are committed to the Strategic Plan Values Statement of the college that include: Excellence, Interconnectedness, Respect, Integrity, and Stewardship.